Will my payment be auto-deposited?
Whether your payment is auto-deposited depends on your location:
- Usually, yes for people outside of Quebec.
- Usually, no for people inside of Quebec.
At Pacific Grass, we aim to make payments easy, but please keep in mind that this can change from time to time. Rest assured, we'll always let you know on the payments page when you place your order.
Here's how to tell if your payment will be auto-deposited:
- When you send us an e-transfer using our email, if you're not asked for a security question, it's likely to be auto-deposited.
Typically, customers outside Quebec often experience auto-deposits. However, it's a good idea to double-check the payments page for the latest information.
For payments that are auto-deposited, you won't need to include a security question and answer. Also, please do not add any messages or the order number in your payment. It's important to be aware that using words related to Pacific Grass, Cannabis, Weed, or similar terms in your Email Money Transfer can lead to an immediate account suspension.
If you have special instructions or additional notes for your order, you can include them in the order notes section during the checkout process. Alternatively, feel free to reach out to our dedicated team for help through email at support@pacificgrass.co or our live chat feature.
We appreciate your understanding and cooperation in making payments safe and efficient. If you have more questions or need assistance with any part of your order, please don't hesitate to contact us.