How can I track my order?

To track your order, please visit https://pacifictracking.aftership.com/ and enter your Pacific Grass order number along with your account email address.

Our shipping system will automatically send you updates throughout the delivery process, keeping you informed at every stage. You’ll receive notifications for key milestones, such as when your order is picked up, in transit, out for delivery, delivered, or if there are any delivery exceptions.

Please note, we do not publicly disclose the courier service or tracking number associated with your shipment. If you require this information, please reach out to our support team at support@pacificgrass.co. We will assess each request on a case-by-case basis.