Can I cancel or add to my order?

We understand that sometimes you may need to make changes to your order. Here's how you can manage cancellations and adjustments:

• Cancellation: If you need to cancel your order, please reach out to us promptly. You can contact us via live chat or email us at support@pacificgrass.co. Once we can confirm that your order has been successfully cancelled, you're free to proceed with placing a new order according to your updated preferences.
• Adjustment: We can make adjustments to an existing order, but this is only possible if the order has not yet been shipped. To request assistance with an adjustment, please contact us using the live chat feature or send an email to support@pacificgrass.co with the subject line "Order Adjustment." Our team will do their best to accommodate any necessary changes to your order, ensuring it aligns with your requirements.

We're committed to providing you with a smooth and flexible shopping experience, and we're here to assist you with any modifications you may need.