Website Update: Package Protection

Introducing Package Protection: Your Ultimate Cannabis Shopping Safeguard at Pacific Grass

At Pacific Grass, we understand the importance of a seamless shopping experience, especially when it comes to your cannabis needs. That's why we're thrilled to introduce our new functionality - Package Protection. This revolutionary addition is designed with one goal in mind: to make your cannabis purchasing journey smoother, safer, and more worry-free than ever before.

1. Order Protection: Your Cannabis, Your Peace of Mind

Picture this: You've just placed an order for your favorite cannabis products, and you can't wait for them to arrive. But what if, during transit, something unexpected happens? With Package Protection, your orders are now 100% protected against loss, theft, or damage. That's right – we've got your back from the moment you hit that order button until your products are safely in your hands.

2. Peace of Mind: Shop Worry-Free

Shopping for cannabis should be a stress-free experience. Our Shipping Insurance provides you with the peace of mind you deserve. No more fretting over what might happen during delivery – you can now shop with confidence, knowing that your investment is safeguarded.

3. Fast Issue Resolution: Because Your Time Matters

In the unfortunate event of a lost, stolen, or damaged package, we've got your back. Our efficient resolution process for protected orders ensures that any inconvenience is kept to a minimum. Unprotected orders may take up to 3 weeks to resolve, but with Package Protection, you can expect a swift resolution in just about 4 business days.

4. Financial Security: Your Wallet Deserves Protection Too

Worried about being out of pocket if something goes wrong during shipping? Fear not. With Shipping Insurance, we've got your financial security covered. If anything goes awry during delivery, we will credit 100% of what you paid for your undelivered order back to your Pacific Grass to your PG Wallet. Your money is safe with us.

Affordable and Accessible

Package Protection is designed to be affordable and accessible for all our valued customers. The cost is calculated based on the total amount of your products before discounts, and it's a small investment for priceless peace of mind with a flat 2% fee.

Don't let uncertainty mar your cannabis shopping experience. Embrace Package Protection and elevate your Pacific Grass journey to a whole new level of confidence and security. Shop smart, shop worry-free – because your satisfaction is our top priority.

DISCLAIMER:

1. We are not responsible for wrong addresses.

   While we go to great lengths to protect your orders during transit, we cannot take responsibility for incorrect addresses provided during the ordering process. It's crucial to double-check and verify your shipping details before finalizing your purchase. Ensuring the accuracy of your address is a shared responsibility that helps us deliver your products seamlessly.

2. Funds Deposited to Your PG Wallet Only

   In the event that you need to utilize our Package Protection service and a resolution is required, please note that any funds credited as part of the compensation can only be deposited back into your PG Wallet within your Pacific Grass account. This provides you with the flexibility to use the credited amount for future purchases with us. We kindly ask that you keep this in mind when considering Package Protection.