Can I have multiple accounts?

No.

We allow only one account per person at Pacific Grass. We have established systems in place to verify if there are previous orders associated with us, and we also conduct manual checks to ensure compliance.

Here are some of several reasons why we have this policy in place:

1. Preventing Coupon Abuse: It helps us prevent the abuse of welcome coupons, ensuring they are used fairly.
2. Fairness: By limiting accounts to one per person, we ensure a level playing field for all customers, preventing any unfair advantages in terms of discounts or promotions.
3. Promoting Loyalty: It encourages customers to use their accounts and accumulate their own Cashback Points, fostering loyalty.
4. Inventory Management: This policy reduces the risk of inventory manipulation or hoarding, ensuring fair access to products.
5. Reduced Support Overhead: Dealing with customer inquiries and support requests becomes more manageable when there's only one account per customer. This allows us to access their entire history and preferences easily.
6. Efficient Order Tracking: Simplifying order tracking benefits both customers and our staff, making it easier to resolve issues and provide customer support.
7. Personalization: With single accounts, we can offer more personalized experiences, recommendations, and promotions based on a customer's purchase history and preferences.

We appreciate your understanding of our policy, as it helps us provide a fair, efficient, and personalized experience for all our customers. If you have any questions or require further clarification, please feel free to reach out to our dedicated customer support team. We're here to assist you.